Transform Your Career Today

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Terms and Conditions

Last Updated: January 2024

1. Agreement to Terms

By accessing and using Sterling Career Advice services, you agree to be bound by these Terms and Conditions and all applicable laws and regulations.

2. Services Provided

Sterling Career Advice provides professional career coaching, resume optimization, interview preparation, and related career development services. All services are advisory in nature.

3. Client Responsibilities

Clients must provide accurate information, actively participate in coaching sessions, and implement agreed-upon strategies to achieve desired outcomes.

4. Payment Terms

Payment is due prior to service delivery unless otherwise agreed. Refunds are available within 30 days of initial service delivery if satisfaction guarantee conditions are met.

5. Confidentiality

All client information shared during coaching sessions is strictly confidential and will not be disclosed to third parties without explicit written consent.

6. Limitation of Liability

Sterling Career Advice provides advisory services only. We cannot guarantee specific employment outcomes, salary increases, or job placement results.

7. Intellectual Property

All coaching materials, methodologies, and proprietary content remain the intellectual property of Sterling Career Advice.

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Privacy Policy

Last Updated: January 2024

1. Information We Collect

We collect personal information you provide directly, including name, contact details, career history, and professional goals. We also collect usage data through cookies and analytics.

2. How We Use Your Information

Your information is used to provide career coaching services, communicate about your progress, improve our services, and comply with legal obligations.

3. Information Sharing

We do not sell or share your personal information with third parties except with your consent, for service provision, or as required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, correct, or delete your personal information. You may also opt-out of marketing communications at any time.

6. Cookies and Tracking

We use cookies to enhance website functionality and analyze usage patterns. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations, typically 7 years after service completion.

8. Contact Information

For privacy-related inquiries, contact us at [email protected] or +1 (312) 555-0187.

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Cookie Policy

Last Updated: January 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience and analyze website performance.

2. Types of Cookies We Use

Essential Cookies: Required for website functionality and security.

Analytics Cookies: Help us understand how visitors use our website.

Marketing Cookies: Used to deliver personalized advertisements and track campaign effectiveness.

Preference Cookies: Remember your settings and preferences for future visits.

3. Cookie Management

You can control cookie preferences through your browser settings or our cookie consent banner. Disabling certain cookies may affect website functionality.

4. Third-Party Cookies

We may use third-party services like Google Analytics that place their own cookies. These are governed by the respective third-party privacy policies.

5. Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain until expiry or manual deletion. Retention periods vary by cookie type.

6. Updates to Cookie Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date.

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DMCA Policy

Last Updated: January 2024

1. Copyright Compliance

Sterling Career Advice respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We promptly respond to valid copyright infringement claims.

2. Reporting Copyright Infringement

To report copyright infringement, send a written notice including:

• Physical or electronic signature of copyright owner or authorized representative
• Description of copyrighted work claimed to be infringed
• Location of allegedly infringing material on our website
• Your contact information (address, phone, email)
• Statement of good faith belief that use is not authorized
• Statement that information is accurate and you're authorized to act

3. DMCA Designated Agent

Send copyright infringement notices to:

DMCA Agent
Sterling Career Advice
875 North Michigan Avenue, Suite 3200
Chicago, IL 60611
Email: [email protected]

4. Counter-Notification Process

If you believe content was removed in error, you may submit a counter-notification including identification of removed material, your contact information, and a statement under penalty of perjury.

5. Repeat Infringer Policy

We terminate accounts of users who repeatedly infringe copyright in accordance with DMCA requirements and our terms of service.

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GDPR Compliance

Last Updated: January 2024

1. Legal Basis for Processing

We process personal data based on legitimate business interests, contract performance, legal compliance, and consent where required by GDPR.

2. Your GDPR Rights

Right of Access: Request copies of your personal data

Right to Rectification: Request correction of inaccurate data

Right to Erasure: Request deletion of your personal data

Right to Restrict Processing: Request limitation of data processing

Right to Data Portability: Request transfer of your data

Right to Object: Object to processing for direct marketing

3. Data Processing Activities

We process personal data for service delivery, customer communication, legal compliance, marketing (with consent), and business analytics.

4. International Data Transfers

When transferring data outside the EU, we ensure adequate protection through approved mechanisms like Standard Contractual Clauses.

5. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected]

6. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority regarding our processing of your personal data.

7. Data Retention

We retain personal data only as long as necessary for stated purposes and legal requirements, typically 7 years for business records.